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Creating contact groups

To create a contact group:

  1. Click Contacts along the side of any page.
  2. Click the New Group button located in top portion of the Contact Manager.
  3. Enter the name of the group.
  4. Click OK.

To add contacts to a contact group:

  1. Select the contacts in the Contacts list.
  2. Open the Groups drop-down menu.
  3. Under Add to... select the group you'd like to add the contact to, or select New group to create a new group.

Managing contact groups

To edit the contact group name:

  1. Click Contacts on the side of any page.
  2. Select the group you'd like to edit.
  3. Click Edit at the top of the page.
  4. Make your desired changes.
  5. Click Save at the top of the page.

To remove contacts from a contact group:

  1. Select the contact in the Contacts list.
  2. Open the Groups drop-down menu.
  3. Under Remove from... select the group you'd like to remove the contact from.

To delete a contact group:

  1. Click Contacts on the left side of any page.
  2. Select the contact group from the groups list.
  3. Click Delete Group at the top of the page.
  4. Click OK.

This will delete the group but not the actual contacts themselves. Those will remain in your Contacts list.

Sending to a contact group

It's easy to send to contact groups. There are two ways to address a message to a contact group you've created:

From the Contact Manager:

  1. Log in to Gmail.
  2. Click Contacts.
  3. Select the group you'd like to send to.
  4. Click All at the top of the contact list or select the individuals you'd like to send to.
  5. Click Email in the group details pane.

From the Compose window:

  1. Log in to Gmail.
  2. Click Compose.
  3. In the To: field, enter the first few letters of the name of the contact group to which you'd like to send the message.
  4. Select your contact group from the list of addresses the auto-complete feature suggests.
  5. Compose your mail.

source: http://mail.google.com/support/bin/answer.py?hl=en&answer=30970, http://mail.google.com/support/bin/answer.py?hl=en&answer=30971