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I.T. Support Analyst I - Office of Information Technology

Mississippi College is seeking qualified applicants for the full-time position I.T. Support Analyst I, Office of Information Technology. The primary responsibilities of the IT Support Analyst I position are to oversee the daily operations of the Help Desk, provide technical guidance to co-workers and student workers, and to respond with excellent customer service to all Information Technology customers. This position directly interfaces with Mississippi College faculty, staff, students, and others on a daily basis regarding a variety of topics. As a result, the successful candidate must maintain a positive attitude while helping people, prioritizing support requests, troubleshooting issues, researching solutions, and managing and securing endpoints.


  • Bachelor’s degree in Computer Science or other closely related field or significant hands-on experience in the field of network computing and security
  • Knowledge/experience with:
    • TCP/IP networking
    • Managing network equipment such as wireless access points, switches, and routers
    • Managing network applications such as Print Management and Endpoint Security
    • Setup, maintenance and troubleshooting of Windows operating systems
    • Knowledge of Active Directory and Linux operating systems is preferred
  • Excellent technical, administrative, interpersonal, written and verbal skills
  • Commitment to the vision of Mississippi College

Applications will be accepted until the position is filled.

Mississippi College uses Dynamic Forms for the employment application process.

  • To apply, you must create an account with Dynamic Forms.
  • Once logged in, select the appropriate application type (i.e. Faculty, Staff, Adjunct Faculty).
  • You will be required to upload supporting documents.
    • Faculty/Adjuncts - Resume/CV
    • Staff - Resume and Cover Letter

Select “Apply for this Position” to get started!