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Are you in crisis? 

For all life-threatening emergencies, call 911 for immediate help or go to the nearest emergency room.

For a mental health crisis, call 601-925-3204 (MC Public Safety) for the on-call counselor.

The on-call counselor will speak with you, assess your situation, offer support, determine if hospitalization is needed and provide recommendations for follow-up. ​​​​​

If you are unsure if you or another student is in a crisis, please scroll down to see a list of situations that we consider a crisis. This is by no means an exhaustive list, but it gives an indication of the many situations that we consider to be a crisis. When in doubt, reach out! 

When home during academic breaks, when the counseling center is closed, please call your local resources or the national numbers listed below for support. For immediate help, please call 911 or go to your local hospital. 

Other Helpful Numbers for Crisis/Emergencies

National Suicide Prevention Lifeline:  1-800-273-8255

National Sexual Assault Helpline:  1-800-656-4673

National Hope Network Hotline: 1-800-SUICIDE (1-800-784-2433)

National Crisis Text Line: Text HOME to 741-741

The Trevor Project: 1-866-488-7386 

Local Hospitals 

Baptist Medical Center: 601-968-1000 Address: 1225 N State St. Jackson, MS 39202

Merit Health Central: 601-376-1000 Address: 1850 Chadwick Dr. Jackson, MS 39204

St. Dominic Hospital: 601-200-2000 Address: 969 Lakeland Dr. Jackson, MS 39216

UMMC: 601-984-1000 Address: 2500 N State St. Jackson, MS 39216

What is a crisis situation? 

We understand each student’s situation is unique and that a feeling of emergency is defined by each student. We define a crisis as:

  • You are having thoughts of suicide
  • You have a plan for suicide
  • You have recently attempted to kill yourself
  • You have taken steps toward ending your life
  • You are having thoughts of harming others
  • You have a plan to harm others
  • You are concerned about the immediate safety of another student
  • You are hearing or seeing things that others do not
  • You have recently been physically and/or sexually assaulted
  • You have recently experienced a traumatic event
  • You feel unsafe (e.g. someone has threatened violence, hate/bias/discrimination, stalking, and/or abuse, etc.)
  • You have not slept at all in two or more days and this is unusual for you
  • You have recently been discharged from a psychiatric hospital
  • You are making choices that are putting you or others in immediate danger (e.g. alcohol or drug use, eating issues, etc.)

If you are still unsure if your situation is a crisis, please contact us, MC Public Safety or 911 for further assistance. We're here for you. When in doubt, reach out! 

Not in a crisis but need to talk to someone? Utilize a warmline. 

Warmlines were created to give people support when they just need to talk to someone. Speaking to someone on these calls are typically free, confidential, and run by people who understand what it's like to struggle with mental health problems.

What to know before you call

It's best to call a warmline in your own state. If one doesn't exist or it is busy, you can try a warmline in another state that is close to you and provides national service. Some lines have limits in the amounts of time you can call. For example, they might tell you up front that they can only speak to you for an hour. Others have unlimited time and do not stop conversations until you are ready.

When you call, they might ask for some information, like where are you calling from. Please note: All times of operation are listed according to the time zones where each warmline is located. If you call a warmline in a different timezone, pay attention to the change in time.

Warmlines are for support and can link you to a crisis hotline if you need support for suicidal thoughts or crisis. If you are in crisis and do not need a warmline, call the National Suicide Prevention Lifeline at 1-800-273-8255 or text MHA to 7417-741.

Mississippi Warmline Numbers

Contact Helpline: (662) 328-0200 Hours of Operation: 24/7

Contact The Crisis Line: (601) 713-4357 Hours of Operation: 24/7

For warmline numbers in another state, please click on the link below. 

Warmline Directory