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Dear Valued Customer: 

As Physical Plant Director, I want to thank you for giving us the opportunity to serve you. Thank you for taking a few minutes to inform us about the service you received so far from the Physical.

The Physical Plant office personnel were courteous and helpful
The request for service was handled in a reasonable amount of time
The staff member who responded to our building was courteous
The quality of the work performed by the staff member was satisfactory
The staff member cleaned the work area in a satisfactory manner
The follow up on completed work was satisfactory
The physical plant website for submitting requests is user-friendly