For emergency maintenance problems, contact the RA on call. Emergency maintenance problems include:
- Gas leaks
- Toilets rapidly overflowing
- Major electricity outages
- Extreme heat or cold in your room/building (Especially if you are seeking other places to sleep for the night)
Air Conditioning & Heating
Please submit all other air conditioning and heating issues as a normal maintenance request, examples include fan not turning on or minor air and heating issues.
- Any lost key may be reported through the form below. There is a $50 charge for all lost hard keys.
- All key charges will be placed on your student account and can be paid by visiting the Business Office in Nelson Hall.
Internet & WiFi
If you are experiencing trouble with your internet connection, please click this link and follow the instructions.
Washers and Dryers
On each machine is a QR code. The fastest and most efficient way to submit a request for the washers/dryers in your building is to scan the QR code and report the issue by following the instructions given when you scan the QR code. If you have an iPhone open your camera to take a picture and it will prompt you to follow the QR code link. You can also download an app to scan QR codes. You may also inform your RA about the issue, so they can inform their supervisor.
For all other requests, please fill out the form below. *See above for washer/dryer issues*